mobile
  • How to use Triftel app?

    To use this application, open Google Play Store -> Search for Triftel -> Install the app

  • Who can use Triftel app?

    Anyone can install the app from Play Store.

  • Is broadcast message facility available?

    Yes.

  • Up to how many users we can send message in broadcast?

    You can send up to 500 users.

  • How does Triftel work?

    This app work as a messenger app with almost all social media features.

  • Which features are included in Triftel?

    Our app includes post updates, story updates, voice & video call, broadcast message, group chat, private chat and much more.

  • Is Triftel free to install?

    Yes, it's free to install.

  • Triftel Application supports which platform Android or iOS?

    Android

  • How to update Triftel app?

    If any update comes in the app, you will get notification and after that you have to update it from play store.

  • Which android devices are supported?

    All android devices above kitkat version are supported in this application.

  • How to register?

    You can register in account through your mail id or mobile number.

  • How to delete your account?

    If you want to delete your account go to Edit Profile -> Delete account -> Enter required information.

  • How to edit your profile?

    If you want to edit your profile go to Profile -> Edit Profile -> Save.

  • How to change your mail id?

    If you want to change your mail go to Edit Profile -> Change email.

  • What should I do when my phone is stolen or lost?

    In the case of lost or stolen phone, we can help make sure that no one can use your account.

  • Is voice and video calling both available?

    Yes, both features are available in this application.

  • How to block or unblock a contact?

    To block the contact swipe right on the user name in chat -> Tap on more icon -> One pop-up will be opened -> Select block OR go to User profile -> Click on Block.

    To unblock the contact swipe right on the user name in chat -> Tap on more icon -> One pop-up will be opened -> Select unblock OR go to User profile -> Click on UnBlock

  • How to find someone on Triftel?

    You can find your contacts through Main screen -> Feather icon at bottom -> Explore/My contacts.

  • About App permissions

    We take permissions for access of location, camera, contacts, microphone, phone, storage.

  • How to change your privacy settings?

    If you want to change your privacy go to Drawer from right side -> Privacy -> Select from the given options.

  • What is the purpose of Triftel app?

    The purpose of developing the app is to provide users almost all unique features in one application.

  • Why your account has been blocked?

    Your account has been blocked as you have directly or indirectly have not followed the terms and condition or privacy policy.

  • Having issue in creating your account?

    Any issues you are facing in creating your account you can contact us.

  • Question about account security?

    Don't worry about your security. We ensure that your account is secure with us.

  • Problem in sending or receiving messages?

    Check your internet connection or restart the app. If not resolve than contact us.

  • Why your account is temporarily banned?

    Your account has been banned because you have directly/indirectly break the terms and condition privacy policy.

  • How to make a group voice call or video call?

    You can go to user chat, at the top of right corner you will see two options i.e voice call or video call.

  • Is private chat facility available?

    Yes.

  • How to post in this application?

    If you want to post anything just Click on post icon in Main screen and you will see Moments screen from there you can post.

  • What about status privacy?

    Users who are in your contact list can see your status update until that it remains private.

  • How to set private chat pin?

    If you want to set private chat pin go to User chat -> click on private icon in send message box -> open private pin screen.

  • What to do if I forgot private pin?

    If you forgot your private pin go to User chat -> click on private icon in send message box -> open private pin screen -> click on reset or forgot pin.

  • Did we answer everything? If you have more questions.

    For further queries, please contact us on : server.iconfisys@gmail.com.