mobile

ABOUT PRIVACY POLICY

1. Prominent Disclosure & User Data Collection

Triftel collects certain user data to enhance your experience within the app. By using Triftel, you consent to our data collection practices as outlined below. We ensure that the collected data is handled with the highest level of security and transparency.

1.1 Information We Collect

We collect specific personal information necessary for user authentication, communication, and personalization of the Triftel experience. The details include:

Required Data:

  • Name: Used for profile creation and user identification.
  • Contact Number: Required for account verification and enabling communication features.
  • Email Address: Used for account security, password recovery, and service-related notifications.
  • Password: Used for secure authentication and login to protect user accounts.

Optional Data:

  • Profile Picture: Users can upload a profile picture, which may include a 3D Touch View, allowing a dynamic representation of their image.
  • Device Data:
    • Location: Collected only with user permission when using location-based features such as sharing location with contacts or discovering nearby places.
    • Contacts: Accessed (with permission) to enable users to connect with their friends and contacts who are also using Triftel.
    • Camera and Microphone: Required for enabling video and voice calls.
    • Gallery Access: Needed for sharing media files, such as photos and videos.

1.2 How We Use Your Information

We use your collected data for the following purposes:

  • To Operate and Maintain Services: We require certain information to enable users to create an account, communicate with others, and use Triftel’s features.
  • To Improve User Experience: We analyze usage patterns to enhance performance, fix bugs, and introduce new features.
  • For Security and Fraud Prevention: Monitoring suspicious activities to protect users from unauthorized access or fraudulent activities.
  • To Provide Customer Support: Assisting users with troubleshooting, resolving issues, and handling inquiries.
  • To Collect Ratings and Reviews: Gathering feedback from users to improve our service quality.
2. Security & Privacy Measures

2.1 End-to-End Encryption

Triftel ensures end-to-end encryption for personal messages, meaning only the sender and the recipient can read the messages. This prevents unauthorized access during transmission.

2.2 Private Chat Mode

Our PIN-protected private chat mode adds an extra layer of security, preventing unauthorized access.

Users can enable auto-deletion of messages after a predefined time, ensuring sensitive conversations do not remain stored permanently.

2.3 Profile & Status Privacy

Users have full control over their profile visibility and status updates. If a user blocks another, their profile and activity will not be visible to the blocked user.

2.4 Data Transparency & Management

We uphold data transparency by ensuring that user information is accessible only by the user. Users can manage and delete their information via the app settings at any time.

Triftel does not sell, rent, or share user data with third-party entities for commercial purposes.

3. Permissions & User Control

Triftel requests specific permissions from users to optimize app functionality. Users can grant or revoke these permissions anytime via device settings.

3.1 Required Permissions

  • Location Access: Allows users to share their location with contacts and discover nearby locations. Used only when enabled by the user.
  • Contacts Access: Helps users find and connect with friends using Triftel.
  • Camera & Microphone: Required for video calls, voice calls, and media sharing.
  • Gallery Access: Allows users to upload and share media within the app.
4. User Reports & Safety Measures

4.1 User Reporting System

Users can report inappropriate behavior, harassment, or suspicious activities. When a report is submitted, Triftel collects information from both the reporting and reported users to review and take necessary action.

4.2 No Third-Party Ads

Triftel does not display third-party banner ads within the application. If we introduce ads in the future, this privacy policy will be updated accordingly, and users will be notified.

5. Policy Updates & Notifications

We reserve the right to update this Privacy Policy as needed to reflect legal, technological, or service changes. When an update is made, users will be notified through an in-app notification or email.

The latest version of the Privacy Policy will always be available within the application and on our official website.

For any inquiries or concerns regarding this Privacy Policy, please contact us at support@triftel.com.

By using Triftel, you acknowledge and agree to this Privacy Policy.